Malawi National Bus Company, also known as Shire Bus Lines, is the country's largest public transportation provider, offering safe and affordable bus services to various destinations within Malawi. With an extensive network of routes covering major cities and towns, the company provides a convenient way to travel for both locals and tourists. In this article, we will delve into the routes, fares, and booking information of Malawi National Bus Company, providing you with all the necessary details to plan your trip with ease.
Malawi's National Bus Company: A Reliable Mode of Transportation
The national bus company in Malawi is a government-owned entity responsible for providing public transportation services to the citizens of Malawi. Established in the 1970s, the company has been a vital part of the country's transportation infrastructure, connecting rural and urban areas.
History of the National Bus Company
The national bus company in Malawi was established in 1976, with the aim of providing an efficient and reliable public transportation system in the country. Over the years, the company has undergone several transformations, including the introduction of new bus fleets and the expansion of its route network.
Services Offered
The national bus company in Malawi offers a range of services, including:
Urban Commuter Services: The company operates bus services within major urban centers, including Lilongwe, Blantyre, and Zomba.
Rural Services: The company connects rural areas to urban centers, providing a vital link between rural communities and urban centers.
Long-Distance Services: The company operates long-distance bus services, connecting major towns and cities across the country.
Parcel Services: The company offers parcel delivery services, allowing customers to send packages and goods across the country.
Bus Fleet
The national bus company in Malawi operates a fleet of over 200 buses, including:
Scania Buses: The company has a fleet of Scania buses, known for their reliability and comfort.
Mercedes-Benz Buses: The company also operates a fleet of Mercedes-Benz buses, which are popular for their fuel efficiency and durability.
Other Bus Brands: The company has a mix of other bus brands, including Toyota and Hino.
Bus Type | Number of Buses |
---|---|
Scania | 50 |
Mercedes-Benz | 70 |
Other Bus Brands | 80 |
Challenges Faced
The national bus company in Malawi faces several challenges, including:
Competition from Private Operators: The company faces competition from private bus operators, who often offer cheaper fares and more frequent services.
Aging Fleet: The company's bus fleet is aging, which can lead to breakdowns and increased maintenance costs.
Fuel Shortages: The company faces challenges in accessing fuel, which can lead to disruptions in services.
Fares and Payment Options
The national bus company in Malawi offers a range of fare options, including:
Cash Fares: Passengers can pay cash fares on board the bus.
Pre-Paid Cards: The company offers pre-paid cards, which can be loaded with credit and used to pay for fares.
Mobile Payment: The company has partnered with mobile phone operators to offer mobile payment options.

Who owns the National Bus Company in Malawi?
The National Bus Company in Malawi, also known as Shire Bus Lines, is owned by the Government of Malawi. It is a parastatal organization that operates as a public transport service, providing bus services to various parts of the country.
History of National Bus Company in Malawi
The National Bus Company in Malawi was established in 1968, shortly after the country gained independence from British colonial rule. The company was formed to provide an efficient and reliable public transport system, connecting major towns and cities across the country.
Operations and Services
The National Bus Company in Malawi operates a fleet of buses that ply various routes, including daily services to major towns and cities, as well as rural areas. The company offers different classes of service, including luxury and ordinary buses, to cater to different passenger needs.
Challenges Facing the National Bus Company
Despite its importance in the country's transport sector, the National Bus Company in Malawi faces several challenges, including:
- Competition from Private Operators: The company faces stiff competition from private bus operators, who offer cheaper fares and more frequent services.
- Aging Fleet: The company's bus fleet is aging, resulting in frequent breakdowns and high maintenance costs.
- Fuel Costs: The company is heavily dependent on diesel fuel, which is subject to price volatility, affecting its operating costs.
Efforts to Revamp the National Bus Company
In recent years, the Government of Malawi has undertaken efforts to revamp the National Bus Company, including:
- Fleet Modernization: The government has invested in modernizing the company's fleet, introducing new buses with improved safety features and fuel efficiency.
- Route Rationalization: The company has rationalized its routes to improve efficiency and reduce costs.
- Staff Training: The company has undertaken staff training programs to improve customer service and operational efficiency.
Future Plans and Prospects
The Government of Malawi has plans to further revamp the National Bus Company, including:
- Partnerships with Private Operators: The government is exploring partnerships with private bus operators to improve services and increase efficiency.
- Expansion of Services: The company plans to expand its services to rural areas, improving access to public transport for marginalized communities.
- Investment in Technology: The company intends to invest in technology, including online booking systems and mobile payment platforms, to improve customer convenience.
How much is the bus from Lilongwe to Blantyre?
The cost of taking a bus from Lilongwe to Blantyre varies depending on the type of bus and the company operating it. Axe Coach, a popular bus company in Malawi, charges around MWK 2,500 (approximately USD 3.50) for a one-way ticket from Lilongwe to Blantyre. Other bus companies like National Bus Company and Roadmaster may charge slightly higher or lower fares.
Types of Buses Available
There are different types of buses available for travel from Lilongwe to Blantyre, each with its own comfort level and fare. Here are some of the options:
- Ordinary buses: These are the most common type of buses and are operated by companies like National Bus Company. They are the cheapest option, with fares starting from around MWK 1,500 (approximately USD 2.10).
- Express buses: These buses are faster and more comfortable than ordinary buses. They are operated by companies like Axe Coach and Roadmaster, and fares start from around MWK 2,000 (approximately USD 2.80).
- Luxury buses: These buses offer the highest level of comfort and are operated by companies like Executive Coach. They have reclining seats, air conditioning, and on-board entertainment. Fares start from around MWK 3,500 (approximately USD 5.00).
Frequency of Buses
Buses from Lilongwe to Blantyre operate frequently, with multiple departures throughout the day. Axe Coach, for example, has buses departing every 30 minutes from 6:00 am to 6:00 pm. Other bus companies may have similar schedules, but it's best to check with them directly for the most up-to-date information.
Payment Options
Most bus companies in Malawi accept cash payments in Malawian Kwacha (MWK). Some companies may also accept USD or debit/credit cards, but it's best to check with them beforehand to confirm their payment policies.
Booking in Advance
It's recommended to book your ticket in advance, especially during peak travel seasons like holidays and weekends. You can book your ticket at the bus station or through the bus company's website or mobile app. Some bus companies also offer the option to book through mobile money services like MPAMBA or TNM MPAMBA.
Ticket Cancellation Policy
The ticket cancellation policy varies from one bus company to another. Some companies may offer refunds or rescheduling of tickets, while others may not. It's best to check with the bus company directly for their cancellation policy before booking your ticket.
What is the mode of transport in Malawi?
The mode of transport in Malawi is diverse and caters to different needs and budgets. The country has a well-developed road network, which is the most popular mode of transport for both passengers and goods. There are also airports, railways, and water transport systems, which play a significant role in the transportation sector.
Road Transport
Road transport is the most widely used mode of transport in Malawi. The country has a total of approximately 15,450 km of roads, with about 2,773 km being paved. The road network connects major towns and cities, making it easy to move people and goods from one place to another. Bus services, taxis, and private cars are the most common forms of road transport.
Air Transport
Malawi has four international airports, with Kamuzu International Airport in Lilongwe being the largest. The airport receives flights from various international airlines, connecting Malawi to the rest of the world. There are also several domestic airports, which offer flights to various destinations within the country. The air transport system is mainly used for passenger transport, with cargo transport being limited.
Rail Transport
The rail transport system in Malawi is limited, with only one railway line connecting the country to the port of Nacala in Mozambique. The railway line is mainly used for cargo transport, with most of the cargo being imports and exports. The rail transport system is not well developed, and there are plans to revamp it to increase its efficiency and capacity.
Water Transport
Malawi has a significant water transport system, with Lake Malawi being a major transportation route. The lake connects Malawi to its neighboring countries, Tanzania and Mozambique. The water transport system is mainly used for cargo transport, with most of the cargo being agricultural products and minerals. There are also ferry services that connect the lake's ports, making it easy to move people and goods.
Challenges Facing the Transport Sector
Despite the diverse modes of transport in Malawi, the sector faces several challenges, including:
- Poor infrastructure: The road network is not well maintained, leading to congestion and accidents. The rail transport system is also in a state of disrepair, limiting its capacity and efficiency.
- Lack of investment: The transport sector lacks investment, both from the government and private sector, leading to a lack of modernization and development.
- Inadequate regulations: The transport sector lacks adequate regulations, leading to safety concerns and unfair competition.
How to get around Lilongwe?
Getting around Lilongwe, the capital city of Malawi, can be relatively easy and affordable. The city has a good network of roads and a variety of transportation options, making it easy to move around. Here are some ways to get around Lilongwe:
By Taxi
Taxis are widely available in Lilongwe and can be hailed on the street or booked in advance. They are a convenient way to get around the city, especially for short distances. Make sure to negotiate the fare before you start your journey as taxis do not have meters. The average fare is around MWK 500-1,000 (approximately $0.65-$1.30 USD).
By Minibus
Minibuses, also known as matolas, are a popular mode of transportation in Lilongwe. They operate on fixed routes and are a cheap way to get around the city. The fare is usually around MWK 200-500 (approximately $0.25-$0.65 USD). Minibuses can be found at designated bus stations or along the roads.
By Private Car or Rental
Renting a car or hiring a private driver is a good option if you prefer to travel in comfort and style. There are several car rental companies in Lilongwe that offer a range of vehicles. GPS navigation is recommended as the city's road network can be confusing. Additionally, always hire a driver who is familiar with the city's roads and traffic rules.
By Bicycle
Cycling is a great way to get around Lilongwe, especially for short distances. The city has a few dedicated bike lanes, making it relatively safe to cycle. You can rent bicycles from various shops in the city or bring your own. Always wear a helmet and follow traffic rules.
On Foot
Walking is a great way to explore Lilongwe's city center and surrounding areas. The city is relatively flat, making it easy to walk around. However, be careful when walking as the roads can be potholed and traffic rules are not always followed. Additionally, avoid walking alone at night and stick to well-lit areas.
- Always carry small change in local currency (MWK) for transportation.
- Be prepared for traffic congestion, especially during peak hours.
- Use reputable taxi companies or licensed drivers for safety.
- Avoid traveling alone at night, especially for women.
- Respect local traffic rules and regulations.
FAQ
What routes does the national bus company of Malawi operate?
The national bus company of Malawi operates on various routes that connect major towns and cities across the country. Lilongwe, the capital city, is a major hub for the company, with buses departing daily to destinations such as Blantyre, Mzuzu, and Zomba. The company also operates on regional routes, connecting Malawi to neighboring countries like Zambia and Tanzania. With a fleet of modern buses, the national bus company of Malawi provides an efficient and reliable transport service to passengers. Whether you're traveling for business or leisure, the company's extensive network of routes ensures that you can reach your destination safely and comfortably.
How do I book a ticket with the national bus company of Malawi?
Booking a ticket with the national bus company of Malawi is a straightforward process. Passengers can purchase tickets online through the company's website or at any of their ticketing offices located at major bus terminals. To book a ticket online, simply visit the company's website, select your route, and follow the prompts to complete the booking process. Payment can be made using various options, including credit cards and mobile money services. For those who prefer to book in person, the company's ticketing offices are open during business hours, and friendly staff are available to assist with any queries. It's recommended to book tickets in advance, especially during peak travel periods, to avoid disappointment.
What amenities can I expect on national bus company of Malawi buses?
The national bus company of Malawi prides itself on providing a comfortable and safe travel experience for its passengers. Their modern buses are equipped with reclining seats, air conditioning, and on-board entertainment systems. Passengers can also enjoy snacks and refreshments available on board, including bottled water and soft drinks. For added convenience, the buses are fitted with on-board toilets, ensuring that passengers can travel in comfort without the need for frequent stops. The company's focus on safety is evident in the regular maintenance of their fleet, ensuring that buses are in good working condition and that drivers are trained to the highest standards.
Are the national bus company of Malawi buses safe and reliable?
Safety and reliability are top priorities for the national bus company of Malawi. The company operates a fleet of modern buses that are regularly serviced and maintained to ensure they are in good working condition. Trained drivers with extensive experience navigate the routes, taking care to ensure the safety of passengers at all times. The company also has a dedicated customer service team that is available to assist with any queries or concerns. In the unlikely event of a breakdown or delay, the company has a robust contingency plan in place to minimize inconvenience to passengers. With a strong reputation for safety and reliability, the national bus company of Malawi is the preferred choice for many travelers in Malawi.